Legal
Refunds & Cancellation
Payments for Machine Actors subscriptions are non-refundable. You can cancel at any time to stop future renewal charges, and you keep access through the end of your current paid period.
In short
- • No refunds are issued for subscription payments, except where required by applicable law.
- • Cancel anytime from your dashboard to prevent the next renewal charge.
- • If you cancel, paid access continues until the end of the current paid period.
- • The free trial is not monetized; unused trial tasks are not refunded or rolled over.
01Free Trial
New accounts receive a free trial of 3 AI tasks per calendar month. Trial tasks are not monetized, and no refund is owed for unused or expired trial tasks.
02Subscription Payments Are Non-Refundable
Paid subscriptions are billed monthly in advance through Stripe. All subscription payments are non-refundable. Where applicable law gives you a right to a refund notwithstanding this policy (for example a statutory cooling-off or consumer-protection right in your jurisdiction), that right is preserved and this policy does not waive it. To exercise such a right, contact us at pamundson@outlook.com.
03Cancel Anytime to Stop Future Charges
You can cancel a paid subscription at any time. Cancellation stops future renewal charges — you will not be billed again after you cancel. Your existing paid access continues through the end of the current paid period, after which the subscription ends and your account returns to the free trial allowance.
04How to Cancel or Manage Your Subscription
Manage your payment method, billing details, and cancellation in the Stripe customer portal from your dashboard billing tab:
Go to billingThe “Manage subscription” button opens the authenticated Stripe customer portal once a paid subscription exists. If you are on the free trial or have no active subscription, there is nothing to cancel — you will not be charged.
05Trial & No-Subscription State
Accounts with no active paid subscription are never charged. If your subscription has ended or been canceled, you still have free-trial access of 3 tasks per calendar month, and you can resubscribe from the Pricing page at any time.
06Chargebacks
We ask that you contact us at pamundson@outlook.com before initiating a chargeback so we can resolve the issue directly. Cancelling your subscription is the fastest way to prevent future charges.
07Contact
See also our Terms and Privacy Policy.
08Changes
We may update this Refund & Cancellation policy and will note the revision date below. Continued use after changes constitutes acceptance.
Last updated: October 22, 2026